The Total Economic Impact™ Of Box’s Enterprise Content Management And Collaboration Platform

To better understand the benefits, costs, and risks associated with a Box implementation, Forrester interviewed and surveyed enterprise customers with multiple years of experience using Box. Box offers companies of all sizes a secure content management and collaboration platform in order to help them achieve results faster while staying in full control of their information. Box enables employees across all departments in an organization to complete business workflows ranging from basic sync and share, mobile productivity, and internal collaboration all the way to project management, external collaboration, and process management on its cloud-based platform.

Prior to Box, customers had implemented traditional legacy ECM solutions. However, these organizations were also looking for easier ways to collaborate securely with their external partners, as well as faster and more cost-efficient ways to share data and collaborate through mobile devices. A number of these customers also wanted to expand the benefits that small teams using Box within their company had already seen. With Box, customers were able to collaborate faster across the organization and improve collaboration for mobile and remote users as well as external partners. They were also able to quickly deliver digital applications and experiences with increased IT agility and improved security and achieve the corresponding cost savings.